Change Management
- Identify change opportunities through analyzing existing policies and practices, against strategic objectives
- Undertake risk analysis and apply problem-solving skills to identify barriers and mitigation strategies
- Develop change management project and communication plans to promote the benefits to the organization
Overview
Change Management training course is a combined course, which allows individuals to gain both qualifications together. Change is significant because it is constantly happening within organisations, hence Change Management is all about being prepared, Delegates will learn how to deal with change before, during, and after its implementation.
They will learn how to transform employee attitudes towards change, as is it often met with fear and resistance. Delegates will also enhance their communication skills, which will help them address opposition to change effectively. As well as this, delegates will learn how to apply their knowledge of Change Management in practical terms to real work scenario.
Course outline
Fundamentals of change management
- Basics of change management
- Understanding levels of change
- Identifying misconceptions about change
- Importance of change
- Understanding the benefits of change
- Identifying essential areas of change
- Leading change
- Promoting successful change
- Understanding resilience
Change Process
- Steps of a change process
- Analyze a situation
- Understanding the aspects of change
- Choose an action
- Implement the action
- Creating a sense of urgency
- Motivating employees
- Preventing failure
- Monitor the progress
Obstacles to change
- Resistance
- Resisting change
- Understanding negative reactions
- Easing the tension
- Complacency
- Identifying causes of complacency
- Crisis
- Reacting to a crisis
- Preparing for a crisis
Managing Change
- Creativity
- Encouraging creativity
- Commitment
- Developing commitment
- Communication
- Communicating during a change
- Demonstrating support by listening
- Controlling the grapevine
Adapting to change
- Truths and misconceptions
- Identifying truths and misconceptions
- Understanding the transition process
- Factors affecting response
- Understanding response styles
- The endings phase
- Understanding the endings phase
- Managing the endings phase
Coping with uncertainty
- The exploration phase
- Understanding the exploration phase
- Understanding responses
- Understanding needs
- Management of the exploration phase
- Managing uncertainty
Moving Forward
- The new beginnings phase
- Understanding the new beginnings phase
- Understanding needs
- Management of the new beginnings phase
- Understanding communication guidelines
Key Features
- Online classroom training led by professional trainer
- 8 PDU/SEU certificate
- Course materials
- Flexibility to choose classes
- 100% Money Back Guarantee
- Post training support
- 10% discount on any Online Course
Course Objectives
- Identify change opportunities through analyzing existing policies and practices, against strategic objectives
- Undertake risk analysis and apply problem-solving skills to identify barriers and mitigation strategies
- Develop change management project and communication plans to promote the benefits to the organization
- Understand individuals’ responses to change and provide a range of support mechanisms